Furama Chiang Mai is situated at 54 Huay Keaw Road, T.Changpuek,  A.Muang, Furama Chiang Mai is a 5-minute walk from the famous shopping street of Chiang Mai City, Nimman Hemin Road. Chiang Mai International Airport is a 15-minute ride away.

The rooms feature views of the city and Doi Suthep Mountain. Each room has either a dining or seating area, flat-screen TV, a safety deposit box, and tea/coffee making facilities. Some rooms have a bathtub with a separate shower.

The hotel has 2 swimming pools and 4 dining options, including a rooftop restaurant. Hotel also offers business centre, front desk (24 hrs), Internet access, laundry service, room service (24 hrs), tour desk, meeting rooms, health club and sauna and etc.